Eating at McDonald’s could be considered a health hazard in and of itself, but one man’s recent experience at a Puyallup, Washington franchise location is enough to make us gag.
Luis Hernandez, 24, says he was served a “completely raw burger seeping with blood” after being called a faggot by the employee taking his order.
When Hernandez first stepped up to the counter, he noticed a manager berating an employee in front of customers.
“I found that to be completely disrespectful and unprofessional and decided to voice my opinion to the employee that was taking my order,” he told Gay Star News, adding, “I stated if she was my manager and was in my face, I would not tolerate that.”
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That’s when the employee who’d been taking his order suddenly changed demeanor, leaving the register to tell the manager what Hernandez had said.
While he waiting for his food, he observed the same employee talking to coworkers about what had happened, turning to look at him and saying, “See? That is why I do not like faggots.”
Related: PHOTOS: Dozens Of Same-Sex Couples Stage Kiss-In At Burger King After Gay Couple Is Thrown Out
Hernandez tried to make a complaint, but the employee denied making the comment.
“I said, ‘Well who you are talking to because I am the only faggot at this counter?” Hernandez said.
“I do not dress like the average straight guy. Not only that, I am extremely feminine and my whole demeanor shows that I am gay.”
Hernandez asked for his order to go, and when he arrived home, unwrapped the extra-sloppy Joe.
“As I proceeded to bite into my sandwich, I smelt this horrific smell and to my surprise my hamburger was completely raw inside of it and the bun had blood all over it,” he said.
Related: University Of Texas Student Denied Service At Burger Chain For Wearing Women’s Clothing
He called the store to tell the manager what had happened, but was predictably brushed off.
Hernandez said he will never eat at McDonald’s again, so at least there’s one good outcome.
Local police are investigating the possibility of criminal tampering of the not-so-happy meal.
kofender
I hope this is quickly brought to the attention of the McDonald’s corporate office. Although this store is likely a franchise operation, national can have some influence. At the very least, an apology is overdue. Judging from the results from its last quarter, McDonald’s is in no position to have any type of bad publicity (same store sales are way down—and here is yet another reason).
While I’m not a fan of its food (pul-leez), McDonald’s has a history of being somewhat gay friendly, starting with Ray Kroc, the man who built the empire (people wrongly think he started the company; the McDonald Brothers did and Roy took it over from them). His personal valet/butler was the very gay and iconic Dennis Patrick (his pen name) who wrote Auntie Mame. (That’s a whole long story in and of itself.)
Joe Payer
Sad but
Michael Boulineau-Hagen
I didn’t know they had real meat !
Paul Limandri
Lawsuit baby cash in on that!
Merv
Sounds like the employee was probably being berated for good reason. That’s why it’s never a good idea to insert yourself in someone else’s business. You may be jumping to false conclusions.
rand503
proving raw or undercooked meat is a violation of every city’s health code. IT is also a health hazard, and it could contain all sorts of bacteria, and depending on who eats it, that could make you seriously ill, sometimes leading to death.
The restaurant should be cited and if this was deliberate, the employee should be fired.
No one deserves this, Merv.
Todd Modglin
Left over pink slime residue
Masc Pride
“I do not dress like the average straight guy. Not only that, I am extremely feminine and my whole demeanor shows that I am gay.” Always nice to see gay people perpetuate the stereotype that gender confusion and homosexuality go hand in hand! His story seems intentionally outrageous and self-victimizing. It also doesn’t seem cohesive. His intention was allegedly to defend this employee, and she allegedly calls him a fagg0t and starts gossiping to everyone about him while she’s prepping his order? Weird. But hey, it got his tale featured on two gay sites…mission accomplished.
tallguy804
@Merv: The manager may have had a good reason but there is NEVER a good reason to do it in front of customers or other employees. When I managed a retail store I loved by an old saying my father taught me. Praise in public, reprimand in private.
Brandon Lee
If be whooping an ass in that McDonald’s
Sukhrajah
What’s sadly most surprising about this story is that McDonalds actually serves beef. I was sure, that by now, we were all eating soylent…
That said, I agree with the notion; CASH IN GIRL! Can you smell the lawsuit? Ba baba baba She’s lovin’ it!
bjohnmasters
@Merv: I understand what you’re saying, but I’d been in a nearby McDonalds here in Tampa a couple of times, and both times, the manager on duty was being really nasty to an employee (different one each time), right behind the counter in front of everyone. It was ugly enough it made me uncomfortable, so the second time, I called him over to the end of the counter, and told him I wasn’t going to tell him how to run his business, but that I didn’t most of the customers were interested in hearing him regularly ball out employees…that maybe the better part of discretion would be to have the discussions in the office, at least out of earshot of customers, if not out of earshot of everyone.
I think really didn’t realize how it looked. He seemed surprised, which I thought was lacking a lo of self-awareness, but he did apologize. So, I think maybe this guy did wrong by saying it to an employee, but I wouldn’t have had a problem speaking discretely to the manager about it. No one goes into any business to be made to feel uncomfortable.
Curty
@Masc Pride: I figured you would attack his comments about him being fem. Leave it to the ultra Masc pride to further demean this guy for being proud of who is. There are fem straight guys btw the way pride, this dude happens to be an out and proud flaming gay male, what is wrong with that other than he is a threat to your image of what a man should be?
GayEGO
I saw on the news that McDonald’s profits are down. My partner and I have not been there for quite awhile. This employee should either publicly apologize for his ignorance or be fired.
McShane
Why didn’t he just walk out after hearing what the employee said?
David Edman
I live in the Seattle area and didn’t hear a word in our local media.. This is disturbing
Andrew Kalange
Story is not true
Mack
@Merv: You NEVER berate an employee in front of customers. There is NO EXCEPTION TO THE RULE. The employee who called him a f—-t should be at the least written up, at the extreme-terminated. The raw hamburger didn’t come for the cashier though it came from whoever was cooking so two employees at the least was involved. I would contact McD’s corporate offices just to make a complaint, let them handle it from there. It’s still going to be his word against the cashier. Can’t help it when people lie.
Darin Bracker
Haha! I know right? True Glenn Wentzel
Melinda Kaye
Not real dummies
ShowMeGuy
A gay guy went to a McDonalds to eat? Take away his “Gay Card”.
Dakotahgeo
I haven’t eaten at McD Sloppo’s for months. Lowest quality food, highest unnecessary prices, and they treat their employees like shit/or their hamburgers. As for this particular slop house, it ought to be shut down permanently!
Saint Law
@Masc Pride: He’s a feminine gay man. What’s confused about that?
You convince no one with your efforts to come across as all butch, you know. They just make you seem like some kind of hysteric.
Ryan Ellis
Ewe fucking psychos
JohnnyRay Escamilla
I would’ve caught a case!!!
Masc Pride
@Andrew Kalange: Yeah, just the fact that raw meat was served from such a well-known fast food place would probably make this bigger than just a Gay Star “News” report, especially if it was supposedly motivated by some type of prejudice. Whole story seems made up.
Clarence Standish
nasty motherfuckers.
Christopher Ray Brown
In the event of someone calling me a faggot and then receiving food from that person I would not have taken a bit out of the fucking food he gave me lol I would have got his supervisor and had then remake my food
jkb
Dumb ass!! Get your food first, THEN read the staff.
Kari Fenner
Another reason that I won’t eat at that nasty place
Giancarlo85
@Masc Pride: You are an insecure idiot. The guy was speaking for himself. Some fake masc douche like you can speak for yourself. This article was one guy being given raw food which is in direct violation of major health codes. If the guy gets ill with food poisoning or worse, there could be civil and maybe even criminal charges I think.
Anyways, nobody needs to hear your constant whining and crying because you are a closeted insecure fake queen who lives behind fake masculinity. What warranted your attack on this guy? Does he make you feel offended and uneasy? I bet I would make you very uneasy because of how androgynous I am.
And you think his story is fake? Why is that? Because you hate who he is? Seriously you are insecure and screwed up person.
Giancarlo85
@Masc Pride: You know what is made up? Your entire existence on this site. You try so hard to be something you aren’t. And fem guys make you scared shitless.
Dale Robert Robison
Hate crime!
Masc Pride
@jkb: Exactly part of why I’m always super nice to people making my food. This queen and his histrionics were pretty much begging for a little spit/snot marinade.
@Giancarlo85: Two replies before even one response? Someone’s got an extra heavy flow today! If I’m all the things you accuse me of being, what does that make you for harping on my every comment? I do love how you turn every one of my posts into a personal attack on you. Arrogant much?
Dakotahgeo
@Masc Pride: Hang it up, ‘lil fella! You may be masculine (?), but you sure don’t show pride! Pride includes ALL GLBT etc. persons!
Andres Burrows-Garibay
This ever happen to you Ian Sharp?
marchr
@Dakotahgeo: It never ceases to amaze me how people like you have to find something to complain about in every situation. If you’re so over the perpetuation of the stereotypical gay, then maybe you should get off this site and live your life under the vail of your “masculinity.” This is the last site you would want to be caught trolling if you’re so concerned with your “butch-ness.”
marchr
@Dakotahgeo: sorry I meant to reply to masc pride’s post. @Masc Pride:
Giancarlo85
@Masc Pride: You showed your true colors in your vicious attack on this guy because of the way he described himself. You are a bigot. You are attacking feminine men and claim they misrepresent gay people, right? So where the fuck are you asides from being deep in the closet?
And then you say he deserved it? You really are a nasty hysterical bigot. And histrionics? Are you ever original? I used that word to describe you in the past. Get your own thoughts.
Nobody is being your fake ass charade anymore.
Giancarlo85
@marchr: He is a fake ass loser who is angry about feminine and androgynous gay men misrepresenting him. What is there to misrepresent? He has no life and is always attacking others on here for being out and open.
Mask is insecure and lacks confidence. I will call him mask, because that is what he hides behind his whole pathetic life.
marchr
@Giancarlo85: you’re right, mask pride is much more fitting
Billysees
@Merv:
“That’s why it’s never a good idea to insert yourself in someone else’s business.”
Of course.
Transiteer
Macdonald’s had better insure that this guy’s an ex-employee and set an example, franchisee or not.
They’ve got enough trouble with people turning away from their unhealthy food stuffs, without adding on that they support bigotry as well.
William Mc Gregor
So the actions on one individual has exactly what to do with the entire corporation?
Jaime Enrique Sibauste
Mcdonalds have real meat?
Sluggo2007
Hey Giancarlo85, don’t you think it’s time you found a hobby or perhaps, a job?
Dakotahgeo
@Giancarlo85: Don’t let these nimrods bug you, Giancarlo85! Most of these guys go from diapers to Depends and have no inking of what life is about. They’re to be pitied. Have a nice weekend!
Giancarlo85
@Sluggo2007: Oh I have hobbies and a job. Much more than a fat loser like you. That is funny. Some on here post more than me, but you come after me… Lol. What an idiot.
Ra Hill
McDonald’s. .. good for a quick dinner for my dog… plain, dry, no junk!
Masc Pride
@Giancarlo85: I have to admit that I do find your contradictory combination of combativeness and hypersensitivity quite amusing at times. However, if you think what I said is a ‘vicious attack’, you’re even more fragile than I thought. I clearly said Hernandez’s linking effeminacy to homosexuality was stereotypical, not his existence.
Again, if I’m truly all these things you and your buddies say during your little fem tirades, your OBSESSION with every thing I say makes you pretty pathetic by default. Someone who gets emotional every time they see ‘masc’ trying to diagnosis the insecurities of others is pure hilarity. Quit trying to tell everyone off and work on your own issues. You obviously have PLENTY!
@Sluggo2007: I think his job is to tell all the members here what their problems are (while inadvertently showcasing his own), as evidenced by seeing him do that and only that 24/7.
Giancarlo85
@Masc Pride: You questioned this guy’s integrity and said the story was all made up. You’re a closet queen. We all get it now. You’re a weak, insecure little guy who tries to claim that he is super masculine.
Hernandez was talking about himself. Not anyone else. He can identify the way he wants. Did you actually read what he said?
And everyone is tired of your fake masculine tirades. Everybody on here sided with me… so what does that say about you? Masc? You mean mask? You are an extremely insecure and hateful person.
By the way, I’m hardly on here 24/7. Get real. Other people here post twice as much as me in more articles. I don’t even post under most of the articles here. You try to turn everything aroudn on me, but you fail miserably. You are the one that is obsessed.
You try too hard. You really do. And please, get some original thoughts and not HISTRIONICS.
Clark35
@McShane: Exactly. I’m not sure why he decided to eat at McDonald’s anyway?
Clark35
@Ra Hill: Even dog food these days looks better than the food at MD.
sarajaju
Anyone feel like leaving a Yelp review for this individually owned McDonalds?
http://www.yelp.com/biz/mcdonalds-puyallup-3?sort_by=date_desc
Masc Pride
Off on your usual HISTRIONIC tangents that have nothing to do with the story.
Questioning the legitimacy of a HISTRIONIC story that’s full of holes is not a ‘vicious attack’. I’m also not the only one who thinks this HISTRIONIC story is fabricated (scroll up). You can NEVER back up any of your HISTRIONIC accusations. And quit acting like you invented the word “HISTRIONIC”.
Take Sluggo’s advice, and throw in some mood stabilizers and tampons too.
Giancarlo85
Ag@mask Pride: Again, the little nutcase cannot come up with his own original thoughts. He needs to recycle what others say. I think the closet queen has a major mental imbalance.
And what holes are in this story? You haven’t named any. You just hate the guy in the story and you wish harm on him. You are a violent disgusting man, and on top of that you just started using the word because I used it. You never knew the word even existed.
Listen up, gurl… You have a lot of growing up to do. Don’t get your frilly black panties in a bunch.
just4me99
@sarajaju: That’s not the right McDonalds. It happened at the one on Meridian by Michaels.
Raymond Farrington
Would someone please post the correct address of the actual store that did this? There are 5 locations in Pallyup and I want to go after the actual offending store. Thanks!
calabrazy55
Does anyone remember the finger in the chili? If the manager was berating an employee and the guy stood up for the employee to the cashier. Why would the cashier go and tell the manager. “OH IF THAT GUY WORKED HERE HE WOULDNT LET YOU TALK TO HIM LIKE THAT!!” Just doesn’t sound real. I mean why did the cashier think that this guy was so special that he had to tell the pissed off manager about some stupid comment that doesn’t mean shit. Being gay myself, I know how some of us can be. I truly think this guy was working for a lawsuit. He so happened to take the burger home ( not in his favor ). All of the employees plus the pissed off manager got together to get back at him for making “a scene????” Not by his words. Because he’s gay. And he expects all of us to stand up against this anti gay action. I CALL BULLSHIT. Qweerty, please stop taking the bait for these kinds of stories. Use common sense. How do we know he didn’t buy that patty at Costco and make it himself then add it to the McDonald’s bun. Not everyone who claims to be victimed tell the truth. There’s a wolf in gay clothing
calabrazy55
@sarajaju: Does anyone remember the finger in the chili? If the manager was berating an employee and the guy stood up for the employee to the cashier. Why would the cashier go and tell the manager. “OH IF THAT GUY WORKED HERE HE WOULDNT LET YOU TALK TO HIM LIKE THAT!!” Just doesn’t sound real. I mean why did the cashier think that this guy was so special that he had to tell the pissed off manager about some stupid comment that doesn’t mean shit. Being gay myself, I know how some of us can be. I truly think this guy was working for a lawsuit. He so happened to take the burger home ( not in his favor ). All of the employees plus the pissed off manager got together to get back at him for making “a scene????” Not by his words. Because he’s gay. And he expects all of us to stand up against this anti gay action. I CALL BULLSHIT. Qweerty, please stop taking the bait for these kinds of stories. Use common sense. How do we know he didn’t buy that patty at Costco and make it himself then add it to the McDonald’s bun. Not everyone who claims to be victimed tell the truth. There’s a wolf in gay clothing
calabrazy55
@Transiteer: Does anyone remember the finger in the chili? If the manager was berating an employee and the guy stood up for the employee to the cashier. Why would the cashier go and tell the manager. “OH IF THAT GUY WORKED HERE HE WOULDNT LET YOU TALK TO HIM LIKE THAT!!” Just doesn’t sound real. I mean why did the cashier think that this guy was so special that he had to tell the pissed off manager about some stupid comment that doesn’t mean shit. Being gay myself, I know how some of us can be. I truly think this guy was working for a lawsuit. He so happened to take the burger home ( not in his favor ). All of the employees plus the pissed off manager got together to get back at him for making “a scene????” Not by his words. Because he’s gay. And he expects all of us to stand up against this anti gay action. I CALL BULLSHIT. Qweerty, please stop taking the bait for these kinds of stories. Use common sense. How do we know he didn’t buy that patty at Costco and make it himself then add it to the McDonald’s bun. Not everyone who claims to be victimed tell the truth. There’s a wolf in gay clothing
calabrazy55
@Mack: Does anyone remember the finger in the chili? If the manager was berating an employee and the guy stood up for the employee to the cashier. Why would the cashier go and tell the manager. “OH IF THAT GUY WORKED HERE HE WOULDNT LET YOU TALK TO HIM LIKE THAT!!” Just doesn’t sound real. I mean why did the cashier think that this guy was so special that he had to tell the pissed off manager about some stupid comment that doesn’t mean shit. Being gay myself, I know how some of us can be. I truly think this guy was working for a lawsuit. He so happened to take the burger home ( not in his favor ). All of the employees plus the pissed off manager got together to get back at him for making “a scene????” Not by his words. Because he’s gay. And he expects all of us to stand up against this anti gay action. I CALL BULLSHIT. Qweerty, please stop taking the bait for these kinds of stories. Use common sense. How do we know he didn’t buy that patty at Costco and make it himself then add it to the McDonald’s bun. Not everyone who claims to be victimed tell the truth. There’s a wolf in gay clothing
Raymond Farrington
Please join me in overwhelming the McDonald’s FB page with complaints about this until they DO something.
McDonalds Corporate FB Page: https://www.facebook.com/McDonaldsUS
Their feedback phone number: 1-800-244-6227
hyhybt
@tallguy804: There is at least one exception. If the employee is preventing your fixing a safety issue and refuses to move to another area, there’s not much choice.
As for the story… normally, if there’s something wrong with your food, the best way to fix things is to talk to the manager on duty, or even just the counter person. Some people don’t want to do that; they’ll call corporate over, say, forgetting to leave the pickle off their burger, either because they somehow believe that’s the only way to get the order corrected, or because they’re vindictive, and they know that going the long way around, having their complaint passed through as many layers as possible, will mean more trouble for the one who dared make a simple, easily-corrected error. But something like this, why would you bother even trying to talk to anyone in the store? 800-BIG-MACS.
Giancarlo85
@calabrazy55: You had to repost that rambling garbage how many times? You don’t have a shred of proof for anything. And your lack of knowledge in the law is apparent.
@hyhybt: He went home with it. He took it to go. He was not in the location.
hyhybt
@Giancarlo85: You said that three times. What’s your point? If anything, that would be MORE reason, not less, to skip trying to take it up with the same people in the store who were treating him badly in the first place.
Giancarlo85
@hyhybt: He probably went right to corporate. Why go back to the location if they were treating him badly? You don’t get what I am saying do you?
hyhybt
@Giancarlo85: No, I don’t. And the REASON I don’t get what you’re saying is that it appears to be in agreement with what I said, yet you’re presenting it as if it were the opposite. Please reread my post, and, if you still believe I’m saying he should have complained in-store, read it again and again until you see that I said no such thing at all whatsoever.
AzKris
For those of you saying the story isn’t real…KIRO 7 ran it. Look it up.
BenMoore
This doesn’t make any sense at all.. The patties are cooked in batches of 12 at a time, under a clamshell that cooks both sides, on a timer. This implies that a grill operator decided to cook a single patty, and hit the release to underook a burger.. The other possibility is that during a rush, the operator broke protocol and cooked 16 patties under the clam (which is possible if you stagger the patties instead of putting them in a 3×4 rectangle) That can cause undercooked meat if the patties are touching, or overlap slightly..
That’s possibly why the manager was yelling at the grill operator, he may have been cooking the meet improperly, not intentionally serving undercooked meat on the basis of the customers orientation.
wittycolt678
I had to post on this seeing as how i actually worked at this very mcdonalds as an assistant manager only 2 years ago. People who are saying this is completly unbelievable you have obviously not worked at mcds eveR. They hire a large amount of 16 to 18 year olds and some i have worked with are so immature or dumb that they would go tell their manager what a customer just said, and would even go tell their buddy whos working the grill (chances are pretty high 3 or 4 people working all go to the same highschool). To mess with the persons sandwhich. It takes 45 seconds to cook a 10-1 patty to under cook it all you would have to do is is put 1 patty on an empty platen push the button wait 10 seconds and hit it again. Or for that matter you could take an old piece out of the waste bucket they keep right underneath where the samdwhiches are made. Also i saw debate wether this was a corporate or franchise mcdonalds. The article calls it a franchise, when in fact its owned and operated by Mcopco. And berrating of employees in front of customers, u can walk into any mcdonalds and see that,ive experienced it first hand from an area supervisor. Mcdonalds has gone downhill hardcore
grungondola
Here’s a link to a news station’s video of this story for those who say it is not in local news: http://www.kirotv.com/videos/online/video-customer-says-mcdonalds-employee-called-him/vDQbq5/
On a side note, guys who act too effeminate do annoy me, but he was not nearly as bad as some that I have seen.
gregbartgis
@kofender:
I’d only like to add that Tthis is a health code violation and he really should pursue it. The franchise owner could lose his license if this gets to the head office.