Generally, no matter who is right or wrong, every customer complaint is an HR nightmare and figure in when an employee has a review, is up for a raise, or wants a promotion.

The nice thing about writing into a company is that you get to create a little hell for someone that keeps paying off.

That's interesting to see that a franchisee would do something like this. The corp website says that 99% of their restaurants are franchisees. Anywho, on their jobs page (http://www.ihop.com/index.php?option=com_content&task=view&id=6&Itemid=6 ) they say that they treat everyone with respect. Doesn't seem like it.

IHOP understands the concerns expressed here and hope s you will allow for further clarification of what happened at this franchised location.

This is not an issue of discrimination, IHOP is welcoming to all. This is one reason we have been successful for nearly 50 years. The guests were asked to refrain from bold displays of public affection as guests had found it offensive. They were not asked to leave, they were asked to refrain from bold displays which included open-mouthed kissing and caressing. They elected to leave the restaurant about 20 minutes after the request to refrain was made.

A heterosexual couple exhibiting the same behavior would be asked to stop the displays of affection. We have had extensive conversations with the Manager on duty and the franchise owner of the restaurant. These guests have visited many times in the past and are welcome to continue to visit IHOP.

It simply would not be good business, and it would be wrong, to ask someone to leave based on their sexual orientation. We are welcoming to all and this is one reason for our success.

I will never patronize another IHOP ever again. It's a company that's obviously run by a bunch of GOP loving bigots.

i am a server at ihop and those lesbians are always rude and are loud and obnoxious, they dont tip their server and they are always using profound language outloud even when there are kids in there.... my manager is not the kind of guy that would discriminate against anyones beliefs or ways of living, he only kicks someone out if they refuse to respect other customers and him.. he wants to keep customer complaints at a minimum amount... i love working for ihop and the management is awesome there, so to those of u that think the manager was wrong then ur the one that is wrong for thinking that he didnt do the right thing, if i was the manager there i would've done the same exact thing that he did, and to me he was in the right and thise girls are just trying to be the victims just want to try and sue ihop because they always come in there broke... but whatever, i know that if they do come back and i have to be there server then i wont be too happy about it because the way they have acted has caused our business to go down and thats my tips right there....

OMG! These women were using PROFOUND language! LOL, maybe they'll get a Nobel prize or something!

Please, please everyone -just realize this was an individual action and not an IHOP issue.

If I get multiple complaints about someone swearing, I will ask you to refrain or leave..If I get multiple complaints about your kids bothering other customers, I will ask you to control them. And yes, if I get multiple complaints about PDAs, anyone's, I will ask you to refrain or leave.

Of course, I can only say for sure that that is what will happen if I am working as these are definitely not company/systemic issues.

I can understand that these are societal issues- same sex kissing will undoubtedly be more readily complained about than hetero kissing, but in no way is this an IHOP issue.

Dialogue is good- Witch hunts are bad, IMHO.

I was glad to hear what happened at this IHOP. I have left restaurants and made comments to the staff when offensive behaviors and languages are offensive. This includes rude and vulgur language when it is easily over heard by other patrons. And heavy kissing, petting, etc by other patrons of a business regardless of there sexual orientation. I don't believe a public place of any sort(except maybe a bar) is the proper place for this type of bahavior. I am no prude, but believe there is a time and place for everything. A family restaurant is not!