DiMarco tweeted out his dissatisfaction with the airline after a March 22 experience. “My 5hr flight had no subtitles and now my final leg is being delayed twice,” he tweeted. “I want to cry on @united’s wheelchair that I never asked for.” DiMarco referred to the lack of closed captioning on in-flight entertainment. United replied by noting that captions were only available on “select flights.” The airline also asked for his flight number to address the delays.
The response did little to placate DiMarco’s frustration. He replied with a video to Twitter of him speaking in sign language, noting that United would “have fun figuring out” the message without captioning. For those that do require captions to understand sign language, DiMarco just gave the number of his flight.
This also isn’t the first time DiMarco has taken to social media to complain about the treatment of deaf people on flights. Last December, he slammed Delta Airlines for offering him a wheelchair that he didn’t ask for (which he made reference to in his original tweet).
no captions sorry, have fun figuring out pic.twitter.com/ykLjSotmMv
— Nyle DiMarco (@NyleDiMarco) March 23, 2019