Always on call

The Trevor Project launches 24/7 chat and text services

The Trevor Project has been focused on preventing suicide among LGBTQ youth for two decades. Now it’s making its support available around the clock.

“The Trevor Project’s text and chat counseling services, TrevorText and TrevorChat, are now available 24/7 for the first time in the organization’s 21-year history of saving young LGBTQ lives,” The Trevor Project says in a press release.

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The organization says it broadened its coverage with Generation Z in mind, especially since a third-party evaluation revealed 63 percent of youth who used The Trevor Project’s text and chat services reported doing so because they felt like it was easier to be themselves.

Communications company AT&T and YouTuber and LGBT activist Tyler Oakley helped launch The Trevor Project’s around-the-clock services. In a PSA, Oakley says there were moments in his youth when he wished he could talk to someone about his identity. “Moments of crisis are different for everyone, and I hope that by sharing mine, LGBTQ youth know there’s no reason too big or small to reach out to The Trevor Project,” he says in the press release.

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“The Trevor Project wants every young LGBTQ person to know that they are never alone and can always reach out to us for help,” adds Amit Paley, CEO & Executive Director of The Trevor Project. “Now that our text and chat services are available around the clock, thanks to financial support, products, services, and employee volunteers provided by AT&T, we can provide life-saving support to even more of the 1.5 million LGBTQ young people we estimate to need our services every year. With the help of Tyler Oakley and AT&T, we’re able to reach LGBTQ youth nationwide so they know how to connect with trained crisis counselors at any time, who can tell them that they are loved, valued, and never alone.”