Pizza Hut Malaysia maintains it had nothing to do with a transphobic tweet that was posted by its official account.
The company says the agency that runs its social media is to blame for the comment, chalking the whole thing up to “human errors” and apologizing for causing offense.
In a Twitter discussion about trans women, the Pizza Hut Malaysia account oddly sprung up to offer an opinion.
The conversation was around a facet of Islam called “aurat,” which refers to a portion of the body, usually thought to be around the navel. A Twitter user made the argument that trans and cis women have the same aurat. Depending on the interpretation of Islam, this can include different areas of the body.
How about we take this to the next level?
Our newsletter is like a refreshing cocktail (or mocktail) of LGBTQ+ entertainment and pop culture, served up with a side of eye-candy.
Then Pizza Hut chimed in to say trans women could only be cleansed with “zam zam waters”, water from a specific well in Mecca.
The comment was meant as an insult to trans women, and other users were quick to condemn the remark.
The pizza company quickly deleted it, and issued this three-part apology:
1/3 We sincerely apologise for our earlier (now deleted) tweet with inappropriate comments regarding sexuality and religion. We want to clarify: Pizza Hut does not condone any such views and as policy, do not involve ourselves in matters of religion or sexuality.
— Pizza Hut Malaysia (@pizzahutmsia) August 7, 2018
2/3 The tweet was made erroneously by our social media agency. While we understand that human errors do happen, we also take matters of these nature very seriously and as such have terminated the services of our agency.
— Pizza Hut Malaysia (@pizzahutmsia) August 7, 2018
3/3 We wish to apologise once again if anyone was offended and get back on track serving our customers as best we can.
— Pizza Hut Malaysia (@pizzahutmsia) August 7, 2018
The company added in an interview that the tweet was the personal comment of an employee of the agency, sent from the corporate account by accident.
However, Pizza Hut Malasia chief marketing officer Jean Ler explained why the agency was not named:
“It goes against our ethics as a business to ‘name and shame’ our former business partners and cause them further injury after action has been taken.”
truckproductions
human errors?? more like some jerk on your staff thought it was time to be a vocal mouthpiece for radical islam and attack trans people. No error there.. Instead of trying to duck and run from this, they should point some fingers at who made this “error”
FragMich
I am glad the company is able to sort out their internal affairs and respect the privacy of their employees. What is it to you? Do you need to hunt anyone down?
QueerTruth
I think PH did the right thing. They cut ties with the company immediately and apologized to the public.
I don’t think they are responsible for more than that. If they were to publish that company it only fuels the fire and drags this out longer, and it would only show PH passing the hot potato to someone else, which is lame.
Heywood Jablowme
I looked up what the Zamzam well is, it’s on the Mecca pilgrimage. It doesn’t “cleanse” anything but it has very high levels of arsenic and is carcinogenic. Sounds like a great accompaniment to Pizza Hut pizza!
thma19115
@@@@@@@@@@@@!!!!!!!!!@@@@@@@@@@@
I found a great site that focuses on stay at home mom’s complete guide to gaining a serious amount of money in very little time. While being able to earn an passive income staying home with your kids. If you are someone who needs more money and has some spare time, this site is perfect for you. Take a look at…
dsf
…..????????????Trump”s New Opprunuties See Here
gymmuscleboy
Malaysia aside, I think it’s great that Islam is becoming more and more practiced in the west. Isn’t Islam great? Go multiculturalism!