Now that he’s been handed his punishment, flight attendant folk hero Steven Slater is free to tell his story. And he’s got answers for everything!
Why hasn’t the unruly passenger that set him off been identified? Because she’d face a $25,000 fine.
Why was he rude during the flight? Because he was having a shitty day, getting hit in the head by a piece of luggage. “I’m sure my service was less than stellar.”
Did he drink the beers? After he escaped, yep!
Uh oh, did we just find out everything we wanted to know about Slater’s exit from JetBlue? We’ll never forget you Steven!
Although it is easy to sympathize with him, he did step rather far outside of job boundaries. I’m glaad he got what he wanted: losing his job.
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It seems to me that Steven Slater was ill-suited to be a flight attendant.
I am a flight attendant, and at times it seems like a thankless job. Our primary purpose for being on the plane is safety. We must have the ability to keep our cool and direct passengers during what could be severe emergency situations.
Yes, flight attendants must put up with obnoxious, demanding passengers. Many occupations especially in the service sector have similar demands. If a waiter in a restaurant or a sales associate at a customer service center “loses it,” the potential for disaster is not quite the same.
Many people in today’s economy work two jobs or double shifts. They are tired and stressed. Yes, we sometimes show up for work tired, and sometimes we feel stressed. Who doesn’t?
Attitude and temperment are important parts of the job. I don’t mind helping a passenger stow a bag in the overhead compartment. Those not cut out for the job put their fellow flight attendants as well as the passengers at risk.
@Henry Holland: Exactly.
This joker is relatively lucky. If a regular passenger had pulled the same stunt, in addition to reimbursing the airline for the cost of the action, he/she would face a very substantial fine, possibly some jail time, and be placed on a do not fly list.
I work in customer service. You have to learn not to take the public’s ignorance personally. Many of us could write books about people’s unreasonable demands and bizarre behavior.
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