how rude

Madonna just screwed over her biggest fans

Madonnna making a face

Madonna is all set to embark on her Madame X tour next month… Or is she?

Over the weekend, fans received an email saying the tour’s opening night had been postponed five days, from September 12 to September 17, and that performances scheduled for September 13 and 14 were being moved to October. Meanwhile, the performance scheduled for September 15 was being canceled altogether.

The email cited a delay in “highly specialized production elements” as the reason for the schedule change. But, it added, the “good news” was fans could get refunds on their tickets, if they wanted. (How considerate.)

In a statement to fans, Madonna said: “Madame X Is a perfectionist and wants to give you the most unique, magical, and musical experience. She underestimated the amount of time it would take to bring this kind of intimate theatrical experience to you and wants it to be perfect!!! Thank you so much for your understanding.”

Unfortunately, her fans, some of whom had paid as much as $2000 for tickets, weren’t quite so understanding. Many had already booked non-refundable flights to New York and made non-refundable hotel reservations thinking they were going to see her.

Considering that the people who pay top dollar to attend opening night/week performances are usually a singer’s biggest fans, it’s a pretty crappy thing for Madonna to do to those who have padded her pockets the most over the decades.

But it’s also not unprecedented. She did the same thing for her last two tours. And all that is in addition to her regularly showing up several hours late for performances.

Moral of the story: Avoid the headache (and the expense) and wait to see the DVD version of the concert.

Related: Like an Error: How ‘Ray of Light’ became Madonna’s most over-rated album ever