Madonna is all set to embark on her Madame X tour next month… Or is she?
Over the weekend, fans received an email saying the tour’s opening night had been postponed five days, from September 12 to September 17, and that performances scheduled for September 13 and 14 were being moved to October. Meanwhile, the performance scheduled for September 15 was being canceled altogether.
The email cited a delay in “highly specialized production elements” as the reason for the schedule change. But, it added, the “good news” was fans could get refunds on their tickets, if they wanted. (How considerate.)
In a statement to fans, Madonna said: “Madame X Is a perfectionist and wants to give you the most unique, magical, and musical experience. She underestimated the amount of time it would take to bring this kind of intimate theatrical experience to you and wants it to be perfect!!! Thank you so much for your understanding.”
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Unfortunately, her fans, some of whom had paid as much as $2000 for tickets, weren’t quite so understanding. Many had already booked non-refundable flights to New York and made non-refundable hotel reservations thinking they were going to see her.
what is @LiveNation @LiveNationNYC doing for @madonna fans that have spent thousands of dollars already to get to NYC only to have the #madamextour concerts postponed?
when you do a residency, everyone is coming to you.
this is really shitty #madonna !!
— ICONIC (@rebelsresisting) August 27, 2019
@ThisIsBillG is dreaming of his 9/14 concert not to be postponed to 10/12 due to “highly specialized production elements being delayed”. WTF?! You’ve had over 4 months to prepare for this!!! @ThePerezHilton @TMZ @TheShadeRoomm @JustJared @jimmyfallon @jimmykimmel
— Bill Griffith (@ThisIsBillG) August 27, 2019
Well, I planned an entire non-refundable trip for my wife’s birthday around a @Madonna concert that she just cancelled. pic.twitter.com/hV2CmyLOrS
— Neal (@nealmasri) August 27, 2019
Hey @Madonna considering you’ve cancelled your appearance at my 30th birthday party in New York. Any chance you can send me a birthday card in the post? ?
— Steph Hall ?? (@steph_innit) August 27, 2019
2 weeks before the show and she is changing everything??? That’s insane I cannot change my flight ticket and the hotel reservation. How can I get a refund for all my expenses?
— Jorge Ayala (@OhMyJorge) August 27, 2019
@Madonna @LiveNationNYC @LiveNation by not rescheduling these cancelled shows, u think anyone is gonna spend this kinda money on another show??? Also “good news, you got a refund!” Is disgusting .?????? #madamex #madonna #cancelled #tour
— John Boy (@xJOHNBOYx) August 27, 2019
.@Madonna cancelled the first 3 dates of the #MadameXTour in NYC…no postponement, just a cancellation for those of us w/ those tickets. Refund in 7-10 business days. Would be nice if she acknowledged it but her current tweets are about how she needs a day off ?
— Dennis Sarlo (@dennissarlo) August 27, 2019
Considering that the people who pay top dollar to attend opening night/week performances are usually a singer’s biggest fans, it’s a pretty crappy thing for Madonna to do to those who have padded her pockets the most over the decades.
But it’s also not unprecedented. She did the same thing for her last two tours. And all that is in addition to her regularly showing up several hours late for performances.
Moral of the story: Avoid the headache (and the expense) and wait to see the DVD version of the concert.
Related: Like an Error: How ‘Ray of Light’ became Madonna’s most over-rated album ever
Giuseppe
Is Madge getting another face tweek?
JorgeRivera1356
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witchboybrian
When I saw her for Rebel Heart she was two hours late, but the show was worth it.
Cam
Nothing is worth sitting there while somebody paints their nails for two hours.
Brian
I never understand why people make non refundable reservations for converts. Sh!t happens, concerts get cancelled or rescheduled all the time.
This excuse seems pretty weak though. It’s a little hard to believe that a couple more days, this far in advance, is going to make a production difference.
innocentgay
They make nonrefundable reservations because they are cheaper.
Brian
I know they are cheaper, but why cheap out there when you’re already spending so much money to fly somewhere for a concert that could end up cancelled for any number of reasons? I can’t speak to plane tickets since I never fly anywhere but I know it’s not at all difficult to get a hotel with a reasonable cancellation policy.
eeebee333
I understand the disappointment, but there are other things to do in NYC.
lather
“Moral of the story: Avoid the headache (and the expense) and wait to see the DVD version of the concert.”
YAAAAAAAS!!!
CurtisIsTheOne
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boymikefl
What, do you want Madge to refund your vacation? Get your head checked. You’ve obviously been checked out.
lord.krath
Come on queers, don’t pretend this stuff doesn’t happen. It happens all of the time. And if your life is hectic and was more than inconvenienced by such regular occurrences, particularly for those ticket price points, you should have opted for better rooms and travel insurance. Imagine your life reshuffled versus having to organize and plan a tour. Perspective people, she didn’t do this to harm anyone so stop feeling attacked FFS.
michel_banen
Queerty obviously aren’t Madonna fans with that stupid “Madonna just screwed over her biggest fans” headline. A tour is usually a big production and delays happen often with many artists. Tour premieres are often delayed and rescheduled, these things happen. Yes, it sucks for those that got tickets, hotels etc. but there is such a thing as cancellation insurance and if you spend big bucks for these things…. why not add a few $ insurance just in case…..
Jerry
Who books anything non-refundable???
Gabby
Why does Queerty hate Madonna so much. Your “articles” about her are always so shady. She has been one such a strong supporter of the gay community since the beginning of her career but yet your so lame and disrespectful about her rescheduling 3 dates is not f*cking over anyone and it very frequently happens to every artist.
Your website is nothing but click bait.
TimberWolf
Non Refundable tickets, not a great idea, however, considering Old Madge has been in the limelight for years she should be prepared for the concert dates or ditch the special effects. Since this is not her first concert plan ahead before you launch your tour and set dates, she has plenty of capital to fund a proper concert without cancellations. Tiring entitlement drama, unprofessional but expected of Old Madge who still struggling for attention.
nitejonboy
People still pay to see that old hag ? Man I stopped listening to her 20 years ago. Her music got staler than bread and was over processed crap that sounded the same with every album. She hasn’t had a decent album since RAY OF LIGHT. Hell I’d rather just go to NYC and see the town and a Broadway show, then at least you’d be listening to people who can sing!
lykeitiz
The Madonna hate is tired.
Her new album is spectacular, and the tour sounds very interesting.
Man About Town
What a ridiculous thing to criticize her about, especially since the press release is filled with graciousness and humility.